Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSISV515 Mapping and Delivery Guide
Evaluate and report on status of claims portfolio
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSISV515 - Evaluate and report on status of claims portfolio |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to evaluate a claims portfolio, including preparing reports on portfolio status and recommending changes to minimise losses.It applies to individuals working in claims management job roles involving specialist knowledge and functions in a range of insurance sectors and may be applied within organisations of various sizes and across a range of client bases.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the insurance services field of work and include access to: organisational records organisational policy, procedures, legislation and regulations as they relate to contracts of insurance a range of common technology and software. Assessors must satisfy NVR/AQTF assessor requirements. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Evaluate status of claims portfolio |
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Element: Recommend changes to claims portfolio, policy and/or procedures, as required |
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Element: Prepare status report |
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Element: Communicate findings to key stakeholders |
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Element: Review status report findings |
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